In India, customers would rather message than fill a form, and WhatsApp is where they already are. Javedify integrates WhatsApp into websites and stores, from a simple click-to-chat button to order updates through the WhatsApp Business Platform, with opt-in, approved templates and clear rules. We work remotely from Mumbai.
500+
Projects completed
98%
Client satisfaction
50+
Team experts
A WhatsApp button on a website seems trivial, and at its simplest it is. But WhatsApp integration covers a wide range, from a link that opens a chat to an automated system that sends order updates to thousands of customers. The right level depends on your volume, your team and what you want WhatsApp to do.
The cost of getting it wrong is real. Messaging people without permission, using a personal number for a business or breaking WhatsApp's rules can get a number restricted, and a restricted number can cut off your main customer channel.
This page explains the four levels, what each needs and where the traps are, so you can choose before you build.
A floating or inline button that opens WhatsApp with a prefilled message, with business hours and mobile placement planned.
Buttons on product or service pages that include the product name or link in the starting message.
Form submissions that notify your team on WhatsApp, with the details collected so nobody retypes them.
API-based messaging for order confirmations, shipping updates and reminders, using approved templates and consent.
Order status messages tied to your store events, with the right template for each stage.
Several team members handling one number, with routing and saved replies where the tooling supports it.
Click tracking on chat buttons so that you can see which pages bring conversations.
Opt-in checkboxes and privacy text placed where customers agree to be messaged.
This uses a standard WhatsApp link to open a chat with your business number and a prefilled message. It needs no API, costs nothing in messaging fees and works on phone and desktop. It suits small businesses whose staff answer messages by hand.
The details that matter are placement, wording and timing. A button that hides the main call to action on mobile loses sales, a vague prefilled message gets vague replies and a button shown outside working hours without a note creates frustration.
A prefilled message that includes the product name, page link or form details saves both sides time. For enquiry forms, we can send the details to your team on WhatsApp as well as email, so leads are answered while they are still interested. We keep the data collected to what you actually need.
For automated messages such as order confirmations, delivery updates and appointment reminders, businesses use the WhatsApp Business Platform, directly through Meta or via an approved provider. It requires a verified business setup, an approved message template for business-initiated messages and customer opt-in. Pricing is set by Meta and the provider, so please check their current pricing pages before budgeting.
We set up the account connection, the templates, the triggers from your website or store and the opt-in on your forms, and we test each message before launch.
Customers should agree to receive messages, and your forms should say so clearly. Messages you start outside the reply window need approved templates, and promotional messages are held to stricter rules than service updates. Breaking these rules can restrict your number. We build the consent and template flow to follow the platform's current policies and tell you plainly what is not allowed.
For online stores, WhatsApp is most valuable around the order: confirmation, payment received, shipped with tracking, out for delivery and a request for feedback. It can also help with cash-on-delivery confirmation to cut refused parcels. Abandoned-cart reminders are possible but must respect opt-in and template rules. We connect store events to templates and test each status.
Using a personal number, so staff changes lose the conversation history. Sending messages to bought contact lists. Pushing promotions to people who never opted in. Putting the chat button over a Buy or Call button on mobile. Having no business hours or no reply at night with no explanation. We help you avoid each.
Tell us about your business and we will suggest the right approach and a clear quote. No obligation.
Messaging fees and provider charges are set by Meta and the provider, so check their current pricing. Our work is quoted in writing after a free call, and depends on:
Related: business website cost, ecommerce website cost, website development cost, or request a custom quote.
The website developed by Javedify gave our business a strong online presence. It looks modern, loads fast, and works perfectly on mobile devices.
Javedify built a professional website for our company that perfectly represents our brand. The design is clean, modern, and easy for visitors to navigate.
Their SEO service significantly improved our Google rankings and increased website traffic. We started receiving more inquiries in a short time.
Volume, team, goals and message types.
Integration, templates, consent and price.
Buttons, forms or Business Platform account.
Triggers, templates, opt-in and mobile display.
Go live and train your team on replies and rules.
The simplest way is a click-to-chat button using a WhatsApp link with your business number and a prefilled message. For automated messages, you need the WhatsApp Business Platform.
A click-to-chat link itself has no messaging fee. Automated messages through the Business Platform carry charges set by Meta and the provider, so check their current pricing.
Yes, through the WhatsApp Business Platform with approved templates and customer opt-in. We connect your store's order events to the templates.
Yes. Customers should agree to receive messages, and your forms should say so. Breaking the rules can restrict your number.
We advise against it. A business number or Business Platform account keeps conversations with the company, not one person's phone.
Yes. We can notify your team on WhatsApp with the submitted details, alongside email.
A simple link-based button is light. Heavy chat widgets can slow pages, so we choose the lightest option that does the job.
WordPress, WooCommerce, Shopify and custom sites.
Leave your number and our team will call you back with a clear scope, timeline and quote.